Privacy Policy

1. Data protection at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator's contact details can be found in the imprint on this website.

How do we collect your data?
On the one hand, your data is collected when you communicate it to us, for example by using a contact form. Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour and to process your orders.

What rights do you have regarding your data?
You always have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You further have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

This website is hosted with an external service provider (host). Personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website access and other data generated via a website.

The use of the host is in the interest of secure, fast and efficient provision of our online offering. Where necessary, processing is carried out on the basis of applicable data protection law.

3. General notes and mandatory information

Responsible entity

The responsible entity for data processing on this website is:

comfortnatur (Kegelcure brand)
Musterstraße 10
1010 Vienna
Austria

Email: [email protected]
Phone: +63 2 6234 5371 (customer support for the Philippines)

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will take place after these reasons cease to apply.

4. Data collection on this website

Contact form

If you send us inquiries via a contact form, the information you provide in the inquiry form including the contact details you provide there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Order processing

In the context of order processing, we collect and process personal data necessary to process your order. The legal basis for the processing is the performance of a contract.

5. Your rights

You have the following rights:

  • Right of access: You have the right to request information about your personal data processed by us.
  • Right to rectification: You have the right to request the rectification of inaccurate data or completion of your personal data stored by us.
  • Right to erasure: You have the right to request the deletion of your personal data.
  • Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.
  • Right to object: You have the right to object to the processing of your personal data.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
  • Right to withdraw consent: You have the right to withdraw your consent to data processing at any time.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority.

6. Contact for privacy matters

For questions about data protection you can contact us using the following details:

comfortnatur (Kegelcure brand)
Email: [email protected]
Phone: +63 2 6234 5371
Address: 12 Jupiter Street, Bel-Air Village, Makati City, 1209 Metro Manila, Philippines